Make in-store shopping easier with SmartShop
Use a handset or your phone to scan, bag, and go. Saving time and tracking your spend as you shop.
Why use SmartShop?
Stay on budgetSee your total spend and savings as you go - no surprises at the checkout.
Save timeSkip the queues with scan-as-you-go and fast-track checkouts.
Get personalised Nectar offersUnlock exclusive discounts and earn extra points, all based on what you buy.
How to use SmartShop
Get set upSimply pick up a handset in store and scan Nectar, or download the Sainsbury's app to get started.
Scan and bag as you shopUse your phone or handset to scan items. Pack as you go.
Pay as you exitAt the checkout area, scan the QR code to pay and leave.
*SmartShop handsets are available only in selected Superstores.
FAQs
Do I need to have my Nectar card with me to use SmartShop?
If you choose to use a handset, you will need to scan your Nectar or enter your Nectar number. You can find your Nectar number in the Nectar app or on your Nectar card.
You don't need to scan your Nectar card to shop within the app. Once your Nectar card is linked to your Sainsbury's app account, you can start a shop.
You don't need to scan your Nectar card to shop within the app. Once your Nectar card is linked to your Sainsbury's app account, you can start a shop.
Once I've registered for SmartShop, can I use it at any Sainsbury's store?
SmartShop is available in all Supermarkets either through the SmartShop handsets or using SmartShop within the Sainsbury's app.
SmartShop is currently not available in convenience stores.
SmartShop is currently not available in convenience stores.
How do I check out and pay for my shopping?
Whether you are using a SmartShop handset or SmartShop within the Sainsbury's app, you can pay at any in store checkout.
Why did someone check my items?
Occasionally we will ask to perform a rescan on your shop. During a rescan, a colleague will scan a number of items from your basket. This is to check that nothing has been double-scanned or hasn't been scanned properly.
These checks will only happen occasionally when you're checking out at the end of your shop.
These checks will only happen occasionally when you're checking out at the end of your shop.
Does SmartShop work on all smartphones?
You can use SmartShop within the Sainsbury's app. The Sainsburys app works with Apple iPhones (iOS 15 or later) and Android phones (Android 9 or later)
Some of our stores also have handsets at the front of the store which you can use to complete your SmartShop shop.
Some of our stores also have handsets at the front of the store which you can use to complete your SmartShop shop.
Can I collect and redeem Nectar points and use my coupons with SmartShop?
You can collect and redeem Nectar points and use your coupons as normal when paying at a self-checkout.
Is there anything I can't buy with SmartShop?
Currently we can't sell any of the following with SmartShop: tobacco products, Lotto or Health Lottery tickets, gift cards, postage stamps, mobile phone top-ups or any PayPoint products.